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Display cabinets with hoods, masks and impact tools in the dungeon under red light

Your questions, answered

Frequently Asked Questions

Everything you need to know before booking our private BDSM penthouse near Tower Bridge: privacy, hygiene, prices, equipment, guests and cancellation.

About London Dungeon Suite

What is London Dungeon Suite?

Private, fully equipped 1,200 sq ft BDSM penthouse dungeon for hire near Tower Bridge, London (SE1), for sessions, overnight stays, shoots and workshops.

It was formerly known as Hoxton Dungeon Suite and is run by Madame Caramel & Mistress Lorraine. It is not affiliated with The London Dungeon tourist attraction. Read our story.

How private is London Dungeon Suite?

Very private indeed. When you book, you have the whole penthouse to yourself and will not be disturbed — there are no other guests and no shared rooms. The exact address is only shared with confirmed guests.

Where is it, and is the neighbourhood safe?

Yes. The suite is near Tower Bridge in London SE1, moments from Tower Bridge Road and Bermondsey Street, in a refined and discreet neighbourhood of upscale residences, offices and lifestyle venues, with Bermondsey Street’s restaurants and bars nearby.

Nearest stations: London Bridge (0.5 mi), Bermondsey (0.6 mi), Borough (0.7 mi). See directions and transport.

Where can I park?

Paid parking is available on site. You can arrange and pay for your parking space once your booking is confirmed.

We are going to an event while staying at the suite. Is it OK to leave dressed?

Yes. We can give you the number of the cab company we use — the drivers are used to seeing guests in full fetish finery and will even bring a seat cover if you are wearing rubber.

You will be picked up from the front door.

Is the suite accessible?

The penthouse is on the 4th (top) floor and is reached by the main entrance and a staircase. There is no lift, so unfortunately there is no wheelchair access.

Is the suite heated and air-conditioned?

Yes. It has gas central heating and Wi-Fi-connected, remote-controlled air conditioning, so we can set the temperature you prefer before you arrive.

Cleanliness & hygiene

How often is the equipment cleaned?

After every booking. Equipment is thoroughly cleaned and disinfected after each rental with an industrial-grade viricide, and high-touch areas are cleaned too. Removable mats and pillows, such as those on the sling, are washed between bookings.

What cleaning methods and products do you use?

We use Versan viricidal disinfectant on all surfaces, and the suite is equipped with a Luxibel B hybrid UVC sanitation system. The full protocol is on our hygiene and safety page.

Booking & prices

All rates are on our prices page.

How do I make a booking?

Check the dates on our booking page for availability and book online. As soon as you pay, you receive a confirmation email with the address and all the details. Please check your spam folder if it does not arrive.

How much does it cost to hire the dungeon?

Daytime hire costs £120 for 2 hours, £180 for 3 hours, £220 for 4 hours, £260 for 5 hours and £300 for 6 hours (11am–5pm). Overnight stays (6pm–11am) are priced on request.

Do you rent by the hour?

Yes, during the day: daytime bookings run from 2 to 6 hours between 11am–5pm.

We do not offer sessions shorter than 2 hours at London Dungeon Suite; for short hourly sessions in West London, see our sister venue Bayswater Dungeon Suite. More on daytime dungeon hire.

What is included in an overnight stay?

Overnight stays run from 6pm–11am and include:

  • Exclusive use of the rooms and equipment (aside from specialist pieces)
  • Complimentary Wi-Fi
  • Complimentary bottle of Prosecco on arrival
  • Cleaning service, fresh towels and cleaning of all toys and equipment used

Early check-in and/or late check-out are available for £30 per extra hour if required. See overnight stays.

We are travelling to London. Do you have any packages?

Yes — extended stays of 2 to 7 days are perfect for visitors from further afield, with up to 30% off and complimentary breakfast on stays of 5 to 7 days. See extended stays, or contact us with your dates.

You are fully booked on my dates. What can I do?

Try our sister venues: Bayswater Dungeon Suite in West London (W2), or The Essex Dungeon for overnight stays and kinky getaways in Essex.

Do you rent to professional dommes?

Yes, all Mistresses and Masters are welcome. Professionals receive 20% off bookings from 4 hours to overnight and 30% off stays of 2 days or more, applied automatically at checkout, with check-in from 2pm (earlier on request).

We ask for confirmation of your professional status. See professional packages.

How many people can attend?

Standard bookings include up to 2 guests. Additional guests (on request) must be arranged and paid for in advance. Workshops and events of up to 16 guests need our prior approval by email.

Undeclared guests may be refused entry without refund.

Do you sell gift vouchers?

Yes, on request. Email us with the experience you would like to give and we will confirm the details. See gift vouchers.

Equipment & play

What toys, furniture and restraints are available?

We are a fully equipped dungeon with a large, ever-growing collection: premium Fetters and Captive BDSM furniture, the BRUTUS sling, a St Andrew’s cross, stocks, a throne, a cage, impact tools, restraints, hoods and sensory kit — and a few surprises we keep for your visit. See the equipment list.

Can we really use all of the equipment?

Aside from a small selection of specialist equipment and the rubber wardrobe, yes. Specialist items — such as machines and sensory-deprivation equipment — are available only by prior arrangement for £50 per item, and the rubber wardrobe (catsuits, hoods and bags) from £50.

Can I bring and use my own equipment?

Of course — feel free to bring your own toys, although you will find an extensive collection already waiting for you.

Do you provide condoms, lube and gloves?

Yes: condoms, lube, gloves from small to extra large, wipes, disinfectant and a first-aid kit are provided. If you need anything specific, just ask and we will do our best to accommodate you.

Is messy play allowed?

Yes, messy activities are allowed, but please use the PVC sheets provided. Once you are done, clean up after yourself and place the PVC sheet in the box provided for disinfecting.

Do you offer training?

Yes. Madame Caramel is a highly experienced professional dominatrix and offers training for lifestyle and professional dommes who want to learn new skills. Email madamecaramelondon@gmail.com to enquire. Small-group workshops are also announced in news and events.

House rules & cancellation

Can we smoke in the dungeon?

No. We have a no-smoking policy throughout the suite. Vaping is okay.

What if I have to cancel after paying the whole amount in advance?

If you have paid in advance for a booking (including sales or special offers) and need to cancel, please note that we offer no refunds. However, you can reschedule your booking once to another date within 3 months of the original booking, subject to availability.

What happens if specialist equipment is damaged?

When you book a specialist item, you are responsible for its use and condition during your session. Every item is inspected before it is provided, and appropriate compensation is sought for any damage. See our terms and conditions.

Still have a question?

Email londondungeonsuite@gmail.com — we reply within 24–48 hours.

  • 5 guest reviews
  • Cleaned & UVC-sanitised after every booking
  • Exact address sent after booking
  • Exclusive use — the whole penthouse is yours
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